What does the term "indicators of potential problems" imply in this context?

• A. Signals that a process may require further review or improvement
• B. Definitive evidence of failure
• C. Irrelevant data
• D. Indicators of high performance only

Answer: (A)

The idea here is that indicators of potential problems are early warning signs in a process. They’re signals that something may be going off track and therefore deserve closer review or steps to improve, rather than guaranteed proof that the process has failed. In practice, you’d look for trends or anomalies—such as growing variability, small but persistent deviations from standards, or rising turnaround times—that suggest a risk to outcomes and warrant investigation before a full breakdown occurs. These indicators help you act proactively rather than reactively.

They’re not definitive evidence of failure, since the issue might still be corrected or mitigated. They aren’t irrelevant data, because they’re specifically meant to flag concerns. And they aren’t limited to high performance; they are about any signs that a problem could emerge, regardless of current success.